Paul BarnettNov 17, 20191 min readUndaunted Taster EventsBe Advisory, in association with the Strategic Management Forum is offering Undaunted Taster Events, related to its recently announced...
Paul BarnettNov 17, 20191 min readUndaunted WorkshopsBe Advisory, in association with the Strategic Management Forum, is offering a series of workshops on the themes explored in the one-day...
Paul BarnettNov 17, 20191 min readUndaunted Course & Related InitiativesThe new one-day course from Be Advisory, Undaunted: How Successful leaders face up to wicked problems and avoid preventable surprises, is...
Paul BarnettNov 17, 20192 min readUndaunted: How Successful leaders face up to wicked problems and avoid preventable surprisesThis is the focus of a new one-day workshop by Be-Advisory. It has evolved from research for a a paper to be presented at a conference...
Paul BarnettNov 12, 20195 min readFrom CX to CV - Why Customer Experience is the Wrong FocusIn the introduction to a Customer Experience Compendium (2017) the McKinsey & Company authors began by saying, “Across sectors and...